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When the order has been placed successfully, an automatically e-mail will be sent to the customer for order confirmation. In order to be informed timely about delivery status of goods, please leave a real and effective e-mail address.
Under normal circumstances, if you order and pay in the same day, the goods will be shipped the next day (if you pay in the morning, the goods will be shipped in the afternoon generally), if the shipping time is weekend, we will choose one weekend day to ship according to orders amount. In case of big holidays, we will correspondingly delay. Normally, small parcels will take 4-7 working days to arrive at the frequently transported countries--United States, United Kingdom, German, France; Canada, Australia, Russia usually need 4-7 working days; remote countries need 7-12 days. And if the group place large orders, delivery time will be increased 10-15 days on the basis of the above.
-Delivery Time (including the order day)
-United States, United Kingdom, German, France (4-7 working days)
-Canada, Australia, New Zealand, Russia (7-12days)
-Remote countries, non free shipping (10-15 days), please contact our customer service for detailed shipping cost information.
When the courier staff deliver the ordered goods to your hands, please carefully check whether your packaging of ordered goods is complete, whether the sealing tape is unsealed.
--Before enjoying easy exchange & return policy, you must contact us for shipping address if you want to send items back. All items sent back to us must be in their original condition i.e. unworn, unwashed, with all tags attached.
--Please confirm the color, size and style when placing your order according to pictures we offer. After receiving our products, if you are not satisfied with color or size, but not quality problems, exchange or partial refund of purchase amount are available. All costs (supplier's shipping cost and buyer's returning cost) associated with the return will be paid by the customer.
--As to quality problems or mistaken version, please take photos of the items and send them to us. We take full responsibility if quality problems are concerned.
--If you would like to exchange items for a different style or request refund, please inform us the tracking number after the items are being shipped back. Once we receive your package, we will ship the item you reorder or refund your payment, all costs (supplier's shipping cost and buyer's returning cost) associated with the return will be paid by the customer.
--If you have any questions about returning your products, please contact us!
5.No return or exchange under these situations:
1) We do not accept items that with any quality problem which is due to subjective awareness of defective goods.
2) We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party.
3) We do not accept items that are unauthorized, packaged incorrectly, or improperly insured.
We appreciate your understanding.
If you did not receive tracking number within 3 days after order placed, our emails may be regarded as spam by your e-mail server. In this case.Pls contact us.